That’s right people - the Holiday season is upon us, and we’re having a sale to celebrate...along with all of our closest online-retailing friends. In an effort to be a very professional retail business, we’ve put together our first Black Friday FAQ to answer all of your questions about our sale and how YOU can take advantage.
What’s the deal?
This year, we’re offering 20% off EVERYTHING on the STIK website. That’s right STIK lovers, that includes hats, wraps, fan-girl sh*t...every-thing.
When is the sale?
Our Black Friday sale starts at 12am on Friday November 23rd 2018 and runs through Cyber Monday (aka 11:59 pm on Monday November 26th 2018).
How do I enter my promo code?
First, add all your items to your cart. When you get to the check out page, you can enter the code "givethanks20" on the right hand side of the page. If you're more of a visual person (like us), here's a picture:
Do I still get FREE shipping and FREE returns?
Yes! Of course! We offer free shipping and free returns on all orders (yay!).
If I buy something on Thursday November 22nd, can I email you to apply the 20% off on that order?
Unfortunately, we can’t price adjustments. We recommend holding off those few extra hours until Friday to order you sh*t. If you’re someone who habitually online shops after a few glasses of wine or a boatload of turkey (guilty as charged!), we recommend stepping away from the keyboard until Friday so you can save some $$ on your gifts.
What if I miss the sale?! Can I apply the discount to my order after Monday?
See above - unfortunately, we can’t make ANY price adjustments on orders placed outside the time of the sale. By running the sale for 4 days, we hope this will give you enough time to take advantage of our lower prices. All orders placed after 11:59 pm on Monday November 26th will be full price.
What if the item I want is out of stock? Can I apply the discount to the item when it comes back in stock?
While you’re intentions to buy some sh*t during the sale are good, things, unfortunately, do go out of stock sometimes. We cannot apply the discount to any orders placed outside of the designated time listed above (which, as a reminder, is 12am on Friday November 23rd 2018 through 11:59pm on Monday November 26th 2018). To avoid missing out your fav sh*t, we recommend diving head first into this sale on Friday!
Returns...tell me about returns, please!
Since we know that a lot of the orders placed during the sale will be gifts for your friends, family, or yourself, we will accept returns on all orders placed during the Holidays, sale included. The deadline for returns is January 2nd. This should give your loved ones plenty of time to try on their sh*t and send it back using the return label we provide. The products must be returned in brand new condition - we will not accept any returns that have been worn.
That concludes our FAQ. If you have more questions that we have not answered, please reach out to us! Happy shopping friends!