Returns & Exchanges

NOTE: you will need your order number and zip code of the shipping address to get started.

 

Our Policy on Returns

Here's the deal with returns:

We do accept them, but there are some rules. You may return unworn, unaltered items purchased from STIK for a full refund, exchange or store credit within 30 days of purchase. If you are returning your item for a refund, there is a shipping, handling and restocking fee of $7.99. 

To initiate a return and receive your return label, please visit our return portal. Use your order number and zip code to find your products, select what you’re sending back to us, and select a reason for return.You’ll be able to print a return label from here. Your order number can be found in your confirmation email or on the packing slip as a 5 digit number.

Important: Any item marked as final sale is not eligible for a return.

Please allow 5-10 business days for a items to be received, processed, and refunded.

Our Policy on Exchanges

What about exchanges? We get it - sometimes you just want a different color!

We do accept exchanges. You may exchange unworn, unaltered items purchased from STIK within 30 days of purchase. After that, we will not accept the exchange.

To initiate an exchange and receive your return label, please visit our return portal. Use your order number and zip code to find your products, select what you’re sending back to us, and select “Exchange” as the reason for return. You’ll be able to print a return label from here.

Please allow 5-10 business days for items to be received, processed, and shipped back to you.